FAQ

Questions people ask before printing

Direct answers on prices, timelines, repair, formats and shipping.

How much does 3D printing cost in Riyadh?
OMQ 3D prices depend on material weight, print time, material type and finishing — not a rough size guess. Send your file on WhatsApp and you get a spec card with the exact weight, time and final price before you pay.
How long does printing take?
Small and medium parts are usually ready within one to three days; large parts and batches take longer. The actual print time appears on your spec card before production.
Is there a minimum order?
No — we print single parts. Larger quantities lower the unit price because setup cost spreads across more parts.
Do you issue invoices for companies?
Yes. OMQ 3D issues compliant invoices for companies, universities and engineering offices. Registered freelancer with the Saudi Ministry of Human Resources, certificate FL-664583738.
Which file formats do you accept?
STL, OBJ, 3MF, STEP, STP and IGES, plus ZIP and RAR archives. If your format differs, send it and we will confirm.
How do I send my file?
WhatsApp +966 55 000 2017 is fastest, or email info@omq3d.com. For large files send a download link, and mention material and quantity if known.
I have no file — do you design from scratch?
Yes. We turn ideas, sketches or photos into print-ready models and repair broken files. Design is quoted separately, upfront.
What is the difference between FDM and resin?
FDM builds parts layer by layer from melted filament — best for functional, large, tough parts. Resin gives far finer detail for miniatures but is more brittle and smaller.
What is the strongest material?
For stressed functional parts, PETG, ABS and Nylon beat standard PLA. ASA is best outdoors — it resists sun and heat, which matters in Saudi Arabia. TPU covers flexible parts.
Do you print multi-color parts?
Yes, via AMS. Multi-color costs more because the printer purges filament at every color change — that waste is calculated and shown on your spec card.
Is there a warranty?
If a part arrives with a manufacturing defect or off-spec, we reprint it free. The warranty does not cover misuse or exposing the part beyond the agreed material limits.
Do you repair 3D printers?
Yes — in Riyadh, supporting Bambu Lab, Creality (including Ender), Elegoo, Anycubic, Prusa and Snapmaker. Support for your model and parts availability are confirmed after reviewing the fault. Common faults usually take one to three days; see the repair page for the full fault table.
Do you print spare parts?
Yes, including discontinued or locally unavailable parts, with material matched to heat, friction or sun exposure — the top reason functional parts fail is the wrong material.
Do you ship outside Riyadh?
Yes, to all Saudi regions via local carriers; shipping is added to the order. For repairs you can ship your printer in — we guide you on safe packing first.

Question not here?

Send it on WhatsApp — and if it needs a file, you get a spec card and price before any commitment.

OMQ 3D — RIYADH · FL-664583738

Before you send your request

Can I start with a photo instead of a file?

Yes, for an initial review. Extra views, dimensions or the original part may be needed, and design may be quoted separately.

Which files should I send?

Send STL or 3MF for printing and STEP, if available, for design changes. Images and PDFs are references, not necessarily printable models. If you only have G-code, include the original model if available.

Can I request a sample before a batch?

We review sample requests and confirm cost and timing first. Batch production starts after approval of details and the sample where agreed.

How long will it take?

Timing depends on design, size, quantity, finishing and availability. Tell us your deadline so we can confirm feasibility before approval.